Understanding the digital ecosystem of interpreting.

The article focuses on the implications of digital ecosystems in the interpreting industry, highlighting the need for critical reflection on how technology affects labor and organizational dynamics. It discusses the concept of a "Digital Business Ecosystem," which emphasizes the interconnectedness of organizations and individuals through digital technologies, and contrasts the dominant models exemplified by large firms like Amazon and Google with the more fragmented nature of the interpreting sector. The article also addresses the challenges posed by the gig economy and algorithmic management, which can lead to power imbalances and exploitation of interpreters, particularly in a landscape increasingly dominated by big tech companies. Ultimately, it calls for a more equitable and participatory approach to the development and implementation of technologies in interpreting, advocating for the inclusion of diverse stakeholders in shaping the future of the industry.