SentiQNF: A Novel Approach to Sentiment Analysis Using Quantum Algorithms and Neuro-Fuzzy Systems

Sentiment analysis (SA) is an essential component of natural language processing (NLP) and is used to analyze sentiments, attitudes, and emotional tones in various contexts. It provides valuable insights into public opinion, customer feedback, and user experiences. Researchers have developed various classical machine learning (ML) and neuro-fuzzy approaches to address the exponential growth of data and the complexity of language structures in SA. However, these approaches often fail to determine the optimal number of clusters, interpret results accurately, handle noise or outliers efficiently, and scale effectively to high-dimensional data. In addition, they are frequently insensitive to input variations. In this article, we propose a novel hybrid approach for SA called the quantum fuzzy neural network (QFNN), which leverages quantum properties and incorporates a fuzzy layer to overcome the limitations of classical SA algorithms. In this study, we test the proposed approach on two Twitter datasets: the Coronavirus Tweets Dataset (CVTD) and the General Sentimental Tweets Dataset (GSTD), and compare it with classical and hybrid algorithms. The results show that QFNN outperforms all classical, quantum, and hybrid algorithms, achieving 100% and 90% accuracy in the case of CVTD and GSTD, respectively. Furthermore, QFNN demonstrates its robustness against six different noise models, providing the potential to tackle the computational complexity associated with SA on a large scale in a noisy environment. The proposed approach expedites sentiment data processing and precisely analyzes different forms of textual data, thus improving sentiment classification and insights associated with SA.