Managing supply chain performance using a real time Microsoft Power BI dashboard by action design research (ADR) method

Supply chain (SC) performance is being advanced through digitalization, automation, and real-time visibility, leading to improved operational efficiency, optimized inventory management, and proactive solutions for problems. This study focuses on managing SC performance by developing a real-time Microsoft Power BI dashboard using the ADR method. The aim is to help small business owners effectively and affordably manage their supply chains. The research analyzed data from Ly Foods Ltd. and utilized Microsoft Power BI to create the dashboard. The study highlights how this state-of-the-art dashboard enhances the measurement of operational and decision-making processes by providing efficient, visible, accessible, and shareable information. The findings demonstrate the potential benefits of leveraging advanced technologies to enhance supply chain management (SCM) practices. This research makes a significant contribution to the field of SCM by illustrating how SC performance can be managed using the ADR method and the SC key performance indicators (KPIs). The results of this study have important implications for businesses of all sizes, as they enhance SC efficiency and profitability.