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Lived experience in dialogue: co-designing adaptive support in large language models for youth well-being

  • Kathleen W. Guan*
  • , Easha Jadnanansing
  • , Mohammed Amara
  • , Kirmina Rezk
  • , Bernard J. Jansen
  • , Mark de Reuver
  • , João Fernando Ferreira Gonçalves
  • , Caroline A. Figueroa
  • *Corresponding author for this work
  • Delft University of Technology
  • Utrecht University of Applied Sciences
  • University of Oxford
  • Erasmus University Rotterdam
  • Stanford University

Research output: Contribution to journalConference articlepeer-review

Abstract

Youth increasingly turn to large language models (LLMs) for well-being support, yet existing adaptive strategies often fail to reflect the diverse lived experiences and circumstances shaping youth's daily needs. This work contributes human-centered foundations for adaptive user modeling and personalization in youth well-being LLM systems through community-grounded dialogue strategies. We conducted a participatory study with youth, parents, and youth care professionals (total N=38). Thematic analysis highlighted how community stakeholders prioritized dialogic scaffolding that supports youth agency. In particular, stakeholders emphasized adaptive LLM strategies such as clarifying support priorities, meaning-oriented reflective inquiry, exploring personal narratives and future aims, and preserving decision-making. Based on these insights, we developed dialogue extracts directly from stakeholder quotations to inform the design and future alignment of LLM-based well-being systems. By framing adaptive support as an ongoing dialogic process, this work offers human-centered guidance for tailoring support to youths' evolving contexts, priorities, and lived experiences.

Original languageEnglish
Pages (from-to)211-225
Number of pages15
JournalCEUR Workshop Proceedings
Volume4206
Publication statusPublished - 2026
Event2026 ACM UMAP Workshops, UMAP-WS 2026 - Gothenburg, Sweden
Duration: 8 Jun 202611 Jun 2026

Keywords

  • Lived experience
  • large language models
  • participatory design
  • youth well-being

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