TY - GEN
T1 - How Would I Be Perceived If I Challenge Individuals Sharing Misinformation? Exploring Misperceptions in the UK and Arab Samples and the Potential for the Social Norms Approach
AU - Gurgun, Selin
AU - Noman, Muaadh
AU - Arden-Close, Emily
AU - Phalp, Keith
AU - Ali, Raian
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
PY - 2024/4/10
Y1 - 2024/4/10
N2 - Research conducted in the UK explored the presence of misperceptions, revealing that people anticipated more negative consequences for challenging misinformation on social media. These misperceptions include the anticipation of harming relationships, causing embarrassment and offense to others, the belief that challenging may not yield success and the perception that such behaviour is unacceptable. As the UK culture is characterised as individualistic, we replicated this investigation in a collectivistic culture-Arab societies. Our aim is to explore the differences and similarities of these misperceptions across cultures and to examine whether applying the social norms approach can be a solution to address the inaction towards challenging misinformation. Comparing the UK (N = 250) and Arabs (N = 212), we showed that, in both cultures there are misperceptions towards challenging misinformation. While misperceptions regarding concerning relationship costs and futility remain consistent across cultures the concerns about causing harm to others and the acceptability of the behaviour differ. Participants in the UK show a higher concern about offense or embarrassment, in contrast, participants in Arab countries exhibit higher misperceptions about injunctive norms, perceiving challenging misinformation as less socially acceptable than it actually is. This study also shows that participants’ likelihood to challenge misinformation is influenced by their misperceptions about potential harm to others and perceived injunctive norms. These findings present an opportunity to apply the social norms approach to behaviour change by addressing these misperceptions. Messages emphasising social acceptability of correcting misinformation and highlighting that people appreciate being corrected could serve as powerful tools to encourage users to challenge misinformation.
AB - Research conducted in the UK explored the presence of misperceptions, revealing that people anticipated more negative consequences for challenging misinformation on social media. These misperceptions include the anticipation of harming relationships, causing embarrassment and offense to others, the belief that challenging may not yield success and the perception that such behaviour is unacceptable. As the UK culture is characterised as individualistic, we replicated this investigation in a collectivistic culture-Arab societies. Our aim is to explore the differences and similarities of these misperceptions across cultures and to examine whether applying the social norms approach can be a solution to address the inaction towards challenging misinformation. Comparing the UK (N = 250) and Arabs (N = 212), we showed that, in both cultures there are misperceptions towards challenging misinformation. While misperceptions regarding concerning relationship costs and futility remain consistent across cultures the concerns about causing harm to others and the acceptability of the behaviour differ. Participants in the UK show a higher concern about offense or embarrassment, in contrast, participants in Arab countries exhibit higher misperceptions about injunctive norms, perceiving challenging misinformation as less socially acceptable than it actually is. This study also shows that participants’ likelihood to challenge misinformation is influenced by their misperceptions about potential harm to others and perceived injunctive norms. These findings present an opportunity to apply the social norms approach to behaviour change by addressing these misperceptions. Messages emphasising social acceptability of correcting misinformation and highlighting that people appreciate being corrected could serve as powerful tools to encourage users to challenge misinformation.
KW - Behaviour Change
KW - Challenging Misinformation
KW - Misinformation
KW - Social Norms
KW - User Corrections
UR - https://www.scopus.com/pages/publications/85192212352
U2 - 10.1007/978-3-031-58226-4_11
DO - 10.1007/978-3-031-58226-4_11
M3 - Conference contribution
AN - SCOPUS:85192212352
SN - 9783031582257
VL - 14636
T3 - Lecture Notes In Computer Science
SP - 133
EP - 150
BT - Persuasive Technology, Persuasive 2024
A2 - Baghaei, N
A2 - Ali, R
A2 - Win, K
A2 - Oyibo, K
PB - Springer Science and Business Media Deutschland GmbH
T2 - 19th International Conference on Persuasive Technology, PERSUASIVE 2024
Y2 - 10 April 2024 through 12 April 2024
ER -