Exploring Corporate Social Responsibility Through Sport: A Generative AI Perspective

Sumaya Abdul Rahman*, Syeda Warisha Fatima Rizvi, Christos Anagnostopoulos, Brenno Menezes

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Corporate social responsibility (CSR) is becoming increasingly important across industries, including sport. This paper explores CSR through sport using generative AI techniques. The case study here is Qatar, which has heavily invested in hosting major sporting events and leagues aligning with its National Vision 2030. This study examines the annual reports of banks listed on the Qatar Stock Exchange for the years 2008–2022. The reports are presented in PDF format, with each document spanning approximately 80 to 100 pages. Given the substantial volume of data, manual analysis proves to be exceedingly challenging. To effectively analyze their CSR practices in sports, the study employs advanced NLP techniques to systematically extract, process, and analyze textual data. The main significance of our research lies in an automated retrieval of information from documents using GPT-3.5 Turbo from OpenAI as our Large Language Model (LLM) and LangChain as our framework. The generative AI approach demonstrates the capacity to provide a diagnostic tool of how Qatari listed companies currently utilize sport for their CSR agendas. It can inform approaches to optimize the companies’ CSR strategies through sport and acts as a proof-of-concept for exploiting modern AI techniques in CSR research and several other topics as well.

Original languageEnglish
Title of host publicationInformation Management - 10th International Conference, ICIM 2024, Revised Selected Papers
EditorsShuliang Li
PublisherSpringer Science and Business Media Deutschland GmbH
Pages398-415
Number of pages18
ISBN (Print)9783031643583
DOIs
Publication statusPublished - 18 Jul 2024
Event10th International Conference on Information Management, ICIM 2024 - Cambridge, United Kingdom
Duration: 8 Mar 202410 Mar 2024

Publication series

NameCommunications in Computer and Information Science
Volume2102 CCIS
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference10th International Conference on Information Management, ICIM 2024
Country/TerritoryUnited Kingdom
CityCambridge
Period8/03/2410/03/24

Keywords

  • Corporate social responsibility (CSR)
  • Generative Pre-Training (GPT)
  • Information Retrieval
  • LangChain
  • Large language model (LLM)
  • Sport

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