TY - GEN
T1 - Exploring and conceptualising software-based motivation within enterprise
AU - Shahri, Alimohammad
AU - Hosseini, Mahmood
AU - Phalp, Keith
AU - Taylor, Jaqui
AU - Ali, Raian
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2016.
PY - 2016
Y1 - 2016
N2 - Staff motivation leads to more efficiency, quality and enjoyment while performing tasks and fulfilling business requirements. Software-based motivation is the use of technology, such as gamification, persuasive technology and entertainment computing to facilitate and boost such behaviour and attitude. Despite its importance and unique peculiarities, motivation is not yet seen as a first class concept in enterprise modelling and requirements engineering literature. An ad-hoc design and deployment of software-based motivation might be detrimental and menace significantly other functional and non-functional requirements of the business, e.g., giving certain requirements more priority, increasing pressure to complete tasks, increasing competition to win the reward, etc. In this research, we follow a mixed method approach to conceptualise software-based motivation within enterprises taking the perspective of managers and employees and, also, experts from a wide range of domains including psychology, HCI, human factors in computing and software engineering. Our findings suggest the need for a personalised and human-centred engineering method of software-based motivation within enterprises which treats their profiles and preferences as equally important to their business roles. A blueprint of such method is introduced.
AB - Staff motivation leads to more efficiency, quality and enjoyment while performing tasks and fulfilling business requirements. Software-based motivation is the use of technology, such as gamification, persuasive technology and entertainment computing to facilitate and boost such behaviour and attitude. Despite its importance and unique peculiarities, motivation is not yet seen as a first class concept in enterprise modelling and requirements engineering literature. An ad-hoc design and deployment of software-based motivation might be detrimental and menace significantly other functional and non-functional requirements of the business, e.g., giving certain requirements more priority, increasing pressure to complete tasks, increasing competition to win the reward, etc. In this research, we follow a mixed method approach to conceptualise software-based motivation within enterprises taking the perspective of managers and employees and, also, experts from a wide range of domains including psychology, HCI, human factors in computing and software engineering. Our findings suggest the need for a personalised and human-centred engineering method of software-based motivation within enterprises which treats their profiles and preferences as equally important to their business roles. A blueprint of such method is introduced.
KW - Conceptual modelling
KW - Gamificaiton
KW - Human centred design
KW - Human factors in computing
KW - Requirements engineering
UR - https://www.scopus.com/pages/publications/84994908925
U2 - 10.1007/978-3-319-48393-1_17
DO - 10.1007/978-3-319-48393-1_17
M3 - Conference contribution
AN - SCOPUS:84994908925
SN - 9783319483924
T3 - Lecture Notes in Business Information Processing
SP - 241
EP - 256
BT - The Practice of Enterprise Modeling - 9th IFIP WG 8.1. Working Conference, PoEM 2016, Proceedings
A2 - Horkoff, Jennifer
A2 - Jeusfeld, Manfred A.
A2 - Persson, Anne
PB - Springer Verlag
T2 - 9th IFIP WG 8.1. Working Conference on the Practice of Enterprise Modeling, PoEM 2016
Y2 - 8 November 2016 through 10 November 2016
ER -