Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies

Reem S. Al-Mansoori; Dena Al-Thani; Raian Ali

doi:10.1109/BESC57393.2022.9995236

Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies

Reem S. Al-Mansoori^*, Dena Al-Thani, Raian Ali

^*Corresponding author for this work

CSE Information & Computing Technology

Hamad bin Khalifa University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

Abstract

The pervasiveness of technology and the increasing number of studies on technology misuse, high dependency and addiction in the last decade raised an intriguing question of where the responsibility of preserving users' wellbeing lies. As a number of scholars advocated that both users and designers share the responsibility, others pointed fingers towards designers since they are the creators of products and platforms that are not only usable but overly captivating. In this paper, we discuss designers' opinions on the roles and responsibilities regarding the design for digital wellbeing. We present an initial analysis results of 20 interviews with UX designers and HCI researchers and professionals. As a general finding, the majority of the participants believed that the responsibility is on designers and tech companies as they exhibit more power over the digital product design and its implications, while users were occasionally blamed for their lack of self-control and weak digital literacy on topics related to online risks and ethics.

Original language	English
Title of host publication	Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9798350398144
DOIs	https://doi.org/10.1109/BESC57393.2022.9995236
Publication status	Published - 2022
Event	9th IEEE International Conference on Behavioural and Social Computing, BESC 2022 - Matsuyama, Japan Duration: 29 Oct 2022 → 31 Oct 2022

Publication series

Name	Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022

Conference

Conference	9th IEEE International Conference on Behavioural and Social Computing, BESC 2022
Country/Territory	Japan
City	Matsuyama
Period	29/10/22 → 31/10/22

Keywords

Digital wellbeing
designers responsibility
responsible design

Access to Document

10.1109/BESC57393.2022.9995236

Cite this

Al-Mansoori, R. S., Al-Thani, D., & Ali, R. (2022). Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies. In Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022 (Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/BESC57393.2022.9995236

Al-Mansoori, Reem S. ; Al-Thani, Dena ; Ali, Raian. / Digital Wellbeing : Designers' Perspectives on Where the Responsibility Lies. Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022. Institute of Electrical and Electronics Engineers Inc., 2022. (Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022).

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title = "Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies",

abstract = "The pervasiveness of technology and the increasing number of studies on technology misuse, high dependency and addiction in the last decade raised an intriguing question of where the responsibility of preserving users' wellbeing lies. As a number of scholars advocated that both users and designers share the responsibility, others pointed fingers towards designers since they are the creators of products and platforms that are not only usable but overly captivating. In this paper, we discuss designers' opinions on the roles and responsibilities regarding the design for digital wellbeing. We present an initial analysis results of 20 interviews with UX designers and HCI researchers and professionals. As a general finding, the majority of the participants believed that the responsibility is on designers and tech companies as they exhibit more power over the digital product design and its implications, while users were occasionally blamed for their lack of self-control and weak digital literacy on topics related to online risks and ethics.",

keywords = "Digital wellbeing, designers responsibility, responsible design",

author = "Al-Mansoori, \{Reem S.\} and Dena Al-Thani and Raian Ali",

note = "Publisher Copyright: {\textcopyright} 2022 IEEE.; 9th IEEE International Conference on Behavioural and Social Computing, BESC 2022 ; Conference date: 29-10-2022 Through 31-10-2022",

year = "2022",

doi = "10.1109/BESC57393.2022.9995236",

language = "English",

series = "Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

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Al-Mansoori, RS, Al-Thani, D & Ali, R 2022, Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies. in Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022. Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022, Institute of Electrical and Electronics Engineers Inc., 9th IEEE International Conference on Behavioural and Social Computing, BESC 2022, Matsuyama, Japan, 29/10/22. https://doi.org/10.1109/BESC57393.2022.9995236

Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies. / Al-Mansoori, Reem S.; Al-Thani, Dena; Ali, Raian.
Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022. Institute of Electrical and Electronics Engineers Inc., 2022. (Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Digital Wellbeing

T2 - 9th IEEE International Conference on Behavioural and Social Computing, BESC 2022

AU - Al-Mansoori, Reem S.

AU - Al-Thani, Dena

AU - Ali, Raian

PY - 2022

Y1 - 2022

N2 - The pervasiveness of technology and the increasing number of studies on technology misuse, high dependency and addiction in the last decade raised an intriguing question of where the responsibility of preserving users' wellbeing lies. As a number of scholars advocated that both users and designers share the responsibility, others pointed fingers towards designers since they are the creators of products and platforms that are not only usable but overly captivating. In this paper, we discuss designers' opinions on the roles and responsibilities regarding the design for digital wellbeing. We present an initial analysis results of 20 interviews with UX designers and HCI researchers and professionals. As a general finding, the majority of the participants believed that the responsibility is on designers and tech companies as they exhibit more power over the digital product design and its implications, while users were occasionally blamed for their lack of self-control and weak digital literacy on topics related to online risks and ethics.

AB - The pervasiveness of technology and the increasing number of studies on technology misuse, high dependency and addiction in the last decade raised an intriguing question of where the responsibility of preserving users' wellbeing lies. As a number of scholars advocated that both users and designers share the responsibility, others pointed fingers towards designers since they are the creators of products and platforms that are not only usable but overly captivating. In this paper, we discuss designers' opinions on the roles and responsibilities regarding the design for digital wellbeing. We present an initial analysis results of 20 interviews with UX designers and HCI researchers and professionals. As a general finding, the majority of the participants believed that the responsibility is on designers and tech companies as they exhibit more power over the digital product design and its implications, while users were occasionally blamed for their lack of self-control and weak digital literacy on topics related to online risks and ethics.

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KW - responsible design

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Al-Mansoori RS, Al-Thani D, Ali R. Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies. In Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022. Institute of Electrical and Electronics Engineers Inc. 2022. (Proceedings of the 2022 IEEE International Conference on Behavioural and Social Computing, BESC 2022). doi: 10.1109/BESC57393.2022.9995236

Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

EX-QNRF-PDRA-1: Changing Designers First: a Nudge-based Design Framework for Inclusiveness and Wellbeing

Cite this

Digital Wellbeing: Designers' Perspectives on Where the Responsibility Lies

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Projects

EX-QNRF-PDRA-1: Changing Designers First: a Nudge-based Design Framework for Inclusiveness and Wellbeing

Cite this