Building online platforms for peer support groups as a persuasive behavior change technique

Amen Alrobai; Huseyin Dogan; Keith Phalp; Raian Ali

doi:10.1007/978-3-319-78978-1_6

Building online platforms for peer support groups as a persuasive behavior change technique

Amen Alrobai, Huseyin Dogan^*, Keith Phalp, Raian Ali

^*Corresponding author for this work

Bournemouth University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

9 Citations (Scopus)

Abstract

Online peer group approach is inherently a persuasive technique as it is centered on peer pressure and surveillance. They are persuasive social networks equipped with tools and facilities that enable behaviour change. This paper presents the case for domain-specific persuasive social networks and provides insights on problematic and addictive behaviour change. A 4-month study was conducted in an addiction rehab centre in the UK, followed by 2-month study in an online peer group system. The study adopted qualitative methods to understand the broad parameters of peer groups including the sessions’ environment, norms, interaction styles occurring between groups’ members and how such interactions are governed. The qualitative techniques used were (1) observations, (2) form and document analysis, and (3) semi-structured interviews. The findings concern governing such groups in addition to the roles to be enabled and tasks to be performed. The Honeycomb framework was revisited to comment on its building blocks with the purpose of highlighting points to consider when building domain-specific social networks for such domain, i.e. online peer groups to combat addictive behaviour.

Original language	English
Title of host publication	Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings
Editors	Plinio P. Morita, Catherine M. Burns, Jaap Ham, Evangelos Karapanos
Publisher	Springer Verlag
Pages	70-83
Number of pages	14
ISBN (Print)	9783319789774
DOIs	https://doi.org/10.1007/978-3-319-78978-1_6
Publication status	Published - 2018
Externally published	Yes
Event	13th International Conference on Persuasive Technology, PERSUASIVE 2018 - [state] ON, Canada Duration: 18 Apr 2018 → 19 Apr 2018

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10809 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	13th International Conference on Persuasive Technology, PERSUASIVE 2018
Country/Territory	Canada
City	[state] ON
Period	18/04/18 → 19/04/18

Keywords

Addictive behaviour
Behaviour change
Online peer groups

Access to Document

10.1007/978-3-319-78978-1_6

Cite this

Alrobai, A., Dogan, H., Phalp, K., & Ali, R. (2018). Building online platforms for peer support groups as a persuasive behavior change technique. In P. P. Morita, C. M. Burns, J. Ham, & E. Karapanos (Eds.), Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings (pp. 70-83). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10809 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-78978-1_6

Alrobai, Amen ; Dogan, Huseyin ; Phalp, Keith et al. / Building online platforms for peer support groups as a persuasive behavior change technique. Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. editor / Plinio P. Morita ; Catherine M. Burns ; Jaap Ham ; Evangelos Karapanos. Springer Verlag, 2018. pp. 70-83 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Online peer group approach is inherently a persuasive technique as it is centered on peer pressure and surveillance. They are persuasive social networks equipped with tools and facilities that enable behaviour change. This paper presents the case for domain-specific persuasive social networks and provides insights on problematic and addictive behaviour change. A 4-month study was conducted in an addiction rehab centre in the UK, followed by 2-month study in an online peer group system. The study adopted qualitative methods to understand the broad parameters of peer groups including the sessions{\textquoteright} environment, norms, interaction styles occurring between groups{\textquoteright} members and how such interactions are governed. The qualitative techniques used were (1) observations, (2) form and document analysis, and (3) semi-structured interviews. The findings concern governing such groups in addition to the roles to be enabled and tasks to be performed. The Honeycomb framework was revisited to comment on its building blocks with the purpose of highlighting points to consider when building domain-specific social networks for such domain, i.e. online peer groups to combat addictive behaviour.",

keywords = "Addictive behaviour, Behaviour change, Online peer groups",

author = "Amen Alrobai and Huseyin Dogan and Keith Phalp and Raian Ali",

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Alrobai, A, Dogan, H, Phalp, K & Ali, R 2018, Building online platforms for peer support groups as a persuasive behavior change technique. in PP Morita, CM Burns, J Ham & E Karapanos (eds), Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10809 LNCS, Springer Verlag, pp. 70-83, 13th International Conference on Persuasive Technology, PERSUASIVE 2018, [state] ON, Canada, 18/04/18. https://doi.org/10.1007/978-3-319-78978-1_6

Building online platforms for peer support groups as a persuasive behavior change technique. / Alrobai, Amen; Dogan, Huseyin; Phalp, Keith et al.
Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. ed. / Plinio P. Morita; Catherine M. Burns; Jaap Ham; Evangelos Karapanos. Springer Verlag, 2018. p. 70-83 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10809 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Building online platforms for peer support groups as a persuasive behavior change technique

AU - Alrobai, Amen

AU - Dogan, Huseyin

AU - Phalp, Keith

AU - Ali, Raian

N1 - Publisher Copyright: © Springer International Publishing AG, part of Springer Nature 2018.

PY - 2018

Y1 - 2018

N2 - Online peer group approach is inherently a persuasive technique as it is centered on peer pressure and surveillance. They are persuasive social networks equipped with tools and facilities that enable behaviour change. This paper presents the case for domain-specific persuasive social networks and provides insights on problematic and addictive behaviour change. A 4-month study was conducted in an addiction rehab centre in the UK, followed by 2-month study in an online peer group system. The study adopted qualitative methods to understand the broad parameters of peer groups including the sessions’ environment, norms, interaction styles occurring between groups’ members and how such interactions are governed. The qualitative techniques used were (1) observations, (2) form and document analysis, and (3) semi-structured interviews. The findings concern governing such groups in addition to the roles to be enabled and tasks to be performed. The Honeycomb framework was revisited to comment on its building blocks with the purpose of highlighting points to consider when building domain-specific social networks for such domain, i.e. online peer groups to combat addictive behaviour.

AB - Online peer group approach is inherently a persuasive technique as it is centered on peer pressure and surveillance. They are persuasive social networks equipped with tools and facilities that enable behaviour change. This paper presents the case for domain-specific persuasive social networks and provides insights on problematic and addictive behaviour change. A 4-month study was conducted in an addiction rehab centre in the UK, followed by 2-month study in an online peer group system. The study adopted qualitative methods to understand the broad parameters of peer groups including the sessions’ environment, norms, interaction styles occurring between groups’ members and how such interactions are governed. The qualitative techniques used were (1) observations, (2) form and document analysis, and (3) semi-structured interviews. The findings concern governing such groups in addition to the roles to be enabled and tasks to be performed. The Honeycomb framework was revisited to comment on its building blocks with the purpose of highlighting points to consider when building domain-specific social networks for such domain, i.e. online peer groups to combat addictive behaviour.

KW - Addictive behaviour

KW - Behaviour change

KW - Online peer groups

UR - https://www.scopus.com/pages/publications/85045350334

U2 - 10.1007/978-3-319-78978-1_6

DO - 10.1007/978-3-319-78978-1_6

M3 - Conference contribution

AN - SCOPUS:85045350334

SN - 9783319789774

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 70

EP - 83

BT - Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings

A2 - Morita, Plinio P.

A2 - Burns, Catherine M.

A2 - Ham, Jaap

A2 - Karapanos, Evangelos

PB - Springer Verlag

T2 - 13th International Conference on Persuasive Technology, PERSUASIVE 2018

Y2 - 18 April 2018 through 19 April 2018

ER -

Alrobai A, Dogan H, Phalp K, Ali R. Building online platforms for peer support groups as a persuasive behavior change technique. In Morita PP, Burns CM, Ham J, Karapanos E, editors, Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Springer Verlag. 2018. p. 70-83. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-78978-1_6

Building online platforms for peer support groups as a persuasive behavior change technique

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